Customer service is very important to us. So to provide the lowest cost to you we have a few simple rules to help keep the cost low.
All returned items are for STORE CREDIT ONLY, absolutely NO CASH REFUNDS. Any item needing to be returned must be notified to us within 7 days of receiving items and items must be received back to us within 14 business days of receiving the order to get a store credit. Anything after that will not be accepted, and you will be responsible for shipping costs to get it back to you. If you choose not to pay shipping charges to get it back to you, your items will be donated to charity after 30 days. Anything that smells of smoke, has stains, animal hair, has been washed/worn, or damaged by you unfortunately will not be taken back. It must be in its original condition.
If you believe you have received an item with a defect we must be contacted within 2 business days of the date it was delivered to you in order for you to get a replacement. After the 3 business days, there is nothing that we can offer you.
Once we receive returns they will be processed within 3-6 business days and at this time you will be issued a store credit through your customer account email in the price of the item or items you sent back minus the shipping charges that were paid to get the items to you. We are not responsible for the return shipping charges, you will be responsible for that. Please note that all store credits will expire after a year!
All clearance items are FINAL.